- Client
- Major window manufacturing company
- Platform
- NFC & Cloud
- Industry
- Manufacturing / Glass
Background
Window and glass manufacturing involves moving large, fragile components through multiple production stages — cutting, tempering, insulating, assembly, and quality control. Each customer order is tied to a work order packet that must travel with the glass through every operation. Tracking the status and location of these work orders in real time is essential for on-time delivery, quality control, and operational efficiency.
Challenge
A major window manufacturing company needed greater visibility into the movement of glass components throughout its production process. Operators relied on manual data entry and paper-based work order packets to record production status at each workstation. This approach consumed valuable production time, increased the likelihood of data entry errors, and made it difficult to accurately determine the real-time location and status of customer orders.
- Manual data entry consumed valuable production time
- Paper-based work order packets were prone to errors and delays
- Supervisors lacked real-time visibility into order status and location
- Bottlenecks were difficult to identify and resolve quickly
- Accurate order status updates were hard to provide to customers
- Overall equipment effectiveness (OEE) suffered from limited production analytics
Solution
Vertical Ware Solutions deployed a cloud-based Manufacturing Work-in-Process (WIP) Tracking Platform utilizing NFC (Near Field Communication) technology to automate production tracking throughout the manufacturing process.
The platform includes:
- NFC tags attached to every work order packet
- NFC-enabled devices at each workstation
- Cloud-based WIP tracking platform
- Real-time production dashboards and reporting
- Integration with existing manufacturing systems
Every work order identity contains:
- Work order number
- Customer order reference
- Current production stage
- Operator and workstation history
- Timestamped operation records
Implementation
The deployment was completed in focused phases:
Phase 1: Work order tagging
An NFC tag was attached to each work order packet. Tags were linked to the corresponding order, customer, and production routing in the cloud platform.
Phase 2: Operator workflow rollout
Operators were trained to tap the NFC tag with an NFC-enabled device as each operation was completed, instantly recording progress and advancing the work order to the next stage.
Phase 3: Dashboard deployment
Real-time production dashboards were configured for supervisors and managers, providing immediate visibility into product location, process status, and manufacturing progress.
Results
By digitizing production tracking with NFC technology, the manufacturer significantly improved visibility across its manufacturing operations while reducing manual administrative tasks for production personnel.
Increased visibility
Supervisors gained real-time visibility into work order status and location, enabling faster response to bottlenecks and schedule changes.
Eliminated manual entry
Operators spent less time on data entry and more time on value-added manufacturing activities.
Improved accuracy
Automated scan records reduced data entry errors and improved the accuracy of product location and process status.
Higher productivity
Faster movement of work orders between operations and simplified workflows increased operator productivity.
Better OEE
Accurate production analytics enabled the manufacturer to measure and improve overall equipment effectiveness.
Key Benefits
| Benefit | Outcome |
|---|---|
| Real-time visibility into every work order | Improved shop-floor awareness and faster decisions |
| Elimination of manual production data entry | More time for value-added work |
| Increased accuracy of product location and status | Fewer errors and rework |
| Faster movement between operations | Higher throughput and shorter lead times |
| Improved operator productivity | Simplified workflows across the shop floor |
| Enhanced OEE with accurate production analytics | Data-driven performance improvements |
| Cloud-based dashboards and reporting | Accessible production monitoring anywhere |
Traditional WIP Tracking vs NFC-Enabled WIP Platform
| Process Area | Traditional Method | NFC-Enabled Method | Outcome |
|---|---|---|---|
| Data capture | Manual data entry and paper packets | Tap-and-go NFC scans | Faster, error-free records |
| Work order location | Physical search and verbal updates | Real-time digital tracking | Instant order status visibility |
| Bottleneck identification | Delayed or reactive reporting | Live production dashboards | Proactive issue resolution |
| OEE analytics | Limited or inaccurate data | Accurate production analytics | Measurable performance gains |
| Order status updates | Estimated or outdated information | Real-time customer order status | Greater confidence and service levels |
Conclusion
The cloud-based NFC WIP tracking platform transformed production tracking for the window manufacturer. By replacing manual data entry with simple tap-and-go NFC scans, the company improved real-time visibility, increased operator productivity, and gained the production intelligence needed to make faster, more confident decisions.
