VerticalWare Solutions ("Verticalware," "we," "our," or"us") is committed to protecting your personal information. ThisPrivacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.verticalware.io or engage with our Services.Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and company name when you submit contact forms or request a quote
  • Professional information such as job title, industry,and company size
  • Account credentials when you create a user account
  • Communications you send to us, including supportrequests

2. Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address, browser type, operating system, and device identifiers
  • Pages visited, time spent on pages, links clicked, and referring URLs
  • Cookies and similar tracking technologies (see Section5)
  •  Geographic location data at the country or city level

3. How We Use Your Information

We use the information wecollect to:

  • Provide, operate, and improve our Services and products
  • Respond to your inquiries and fulfill your requests
  • Send transactional and administrative communications
  • Send marketing communications where you have opted in or where permitted by law
  • Analyze usage trends and optimize website performance
  • Protect against fraudulent, unauthorized, or illegal activity
  • Comply with legal obligations and enforce our agreements

4. Legal Basis for Processing (GDPR &applicable law)

Where applicable, we process your personal data under the following legal bases:

  • Contractual necessity — to fulfill a contract or takesteps before entering into one
  • Legitimate interests — for business analytics,security, and fraud prevention
  • Consent — where you have given us explicit permission
  • Legal obligation — where processing is required by applicable law

5.Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze traffic, and serve relevant content. For detailed information about the types of cookies we useand your choices, please refer to our Cookie Settings Policy.

You may control cookie preferences through your browser settings or our cookie consent manager available on our website.

6. Sharing of Your Information

We do not sell your personal information. We may share your information with:

  • Service providers and vendors who assist in operating our website and delivering our Services
    (subject to confidentiality obligations)
  • Business partners with your consent or as necessary to provide co-branded services
  • Legal authorities where required by law, court order,or governmental regulation
  •  Successors in connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  •  Erasure — request deletion of your personal data('right to be forgotten')
  • Restriction — request that we limit the processing ofyour data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interests or for direct marketing
  •  Withdrawal of consent — withdraw consent at any time where processing is consent-based

9. Security

We implement administrative,technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

  • Houston, Texas, USA
  • Email: go@verticalware.io
  • Website: www.verticalware.io
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We believe in simplifying even the most complex projects by collaborating closely with our customers. Our approach is rooted in robust methodologies and efficient development processes that foster clear, ongoing communication. By keeping you involved at every step, we ensure transparency and alignment as we work tirelessly to deliver the results you need.

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